Privacy Policy

VYBE Technologies Inc. (“VYBE,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through vybetechnologies.net and our Tech Rescue service (the “Services”), how we use it, and the choices available to you.

Information you provide to us

We collect information you choose to give us directly, including:

• Contact and booking details — name, email address, phone number, and mailing address, when you submit a contact form, book a Tech Rescue service, or apply for a role on our Careers page.
• Service details — a description of the issue, device type, brand/model, and preferred appointment details when you request a repair or support visit.
• Photos you upload — if you attach a photo of a device to a Tech Rescue request to help us diagnose the issue before your appointment.
• Career and interest submissions — resume, cover letter, or interest details you submit through our Careers page.

Information we collect automatically

We keep automatic data collection to a minimum. Our website records an anonymous count of page views per page and per day so we can understand which parts of the site are useful — this record contains only the page path and a date, never an IP address, device identifier, or any other visitor-specific data, and it does not use cookies, local storage, or any other tracking technology. Because we do not set tracking cookies, no cookie-consent banner is required or shown.

Our hosting and infrastructure providers may keep standard server logs (such as request timestamps) for security and reliability purposes; we do not use these logs for analytics or advertising.

How we use your information

• To respond to contact, booking, and career inquiries and to schedule Tech Rescue appointments.
• To send booking confirmations and service-related updates about a request you submitted.
• To route your message to the right team (for example, support versus careers).
• To maintain, secure, and improve our website and Services.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell your personal information, and we do not use it for third-party advertising.

How we share your information

We share information only as needed to operate our business:

• Service providers — email delivery (for booking and contact notifications), object storage (for uploaded photos), and hosting/infrastructure providers, each bound to use your data only to provide services to us.
• Legal and safety — when required by law, subpoena, or to protect the rights, property, or safety of VYBE, our customers, or others.
• Business transfers — if VYBE is involved in a merger, acquisition, or sale of assets, in which case we will notify you of any material change to how your information is handled.

Data retention

We retain booking, contact, and career submissions for as long as reasonably necessary to respond to your request, provide the Services, and meet legal, accounting, or reporting requirements. Anonymous, aggregate page-view counts are retained for internal reporting purposes and are not tied to any individual.

Text messaging (SMS) communications

VYBE offers an optional text messaging (SMS) program to help keep you informed about booking confirmations, appointment reminders, and service updates. Message and data rates may apply based on your mobile carrier plan, and message frequency varies depending on your interactions with us.

How you opt in

You may opt in to receive text messages from VYBE in any of the following ways:

• By checking the SMS consent checkbox on our contact, booking, or careers forms and submitting your mobile number.
• By providing your mobile number and affirmatively agreeing to text updates over the phone.
• By providing your mobile number and consent on a service intake form in person.

Consent to receive text messages is never a condition of purchasing any service from us. By opting in, you confirm that you are the account holder or authorized user for the mobile number provided, and you agree to receive automated and/or manually sent text messages from VYBE related to your bookings, appointments, and account activity.

How you opt out

You can opt out of text messages from VYBE at any time, using any of these methods:

• Reply STOP or QUIT to any text message you receive from us. You will get one final confirmation message and then receive no further texts.
• Contact us at support@vybetechnologies.net or 888-231-VYBE and ask to be removed from our text messaging program.

If you opt out, we may still need to contact you by phone or email regarding an active appointment or open invoice, since opting out of text messages does not opt you out of necessary service communications. Reply HELP to any text message from us for assistance.

Our text program is intended to work with most major U.S. mobile carriers. Carriers are not liable for delayed or undelivered messages. Your phone number and SMS consent status are never shared or sold to any third party for their own marketing purposes.

Your choices and rights

You may ask us to access, correct, or delete the personal information you have provided to us by contacting support@vybetechnologies.net. Depending on your state of residence, you may have additional rights under applicable privacy law; we will honor valid requests to the extent required by law.

Data security

We use reasonable administrative and technical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children’s privacy

Our Services are intended for individuals who are at least 18 years old, or businesses acting through an authorized adult representative. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Material changes will be reflected on this page.

Contact us

Questions about this policy or your information? Reach us at support@vybetechnologies.net, by phone at 888-231-VYBE, or by mail at PO Box 10034, Fargo, ND 58106.